How do you keep merchandise consistent across every property in a group?

Approved logos, Pantone colors, decoration placements, and product templates are stored in the MerchOS brand library, and each property orders from the catalog corporate published to it. Because every property orders the same approved item against the same stored artwork, the second production run of a robe or a polo matches the first.

Are there minimum order quantities?

Minimums vary by product and decoration method. Standard decorated items start as low as 24 units per design. Custom-manufactured products like cut-and-sew apparel or private-label candles typically start at 100–250 units. Your account manager can walk through exact minimums during onboarding.

Can Brandmerch develop custom scents or proprietary products for our property?

Yes. Our custom manufacturing team works with you on product development — from signature candle scents and bath amenities to bespoke cut-and-sew robes, tote bags, and gift sets. We handle sampling, iteration, and production so the finished product matches your brand's identity exactly.

How does online storefront inventory relate to our physical gift shop?

Both channels pull from the same warehouse inventory in real time. When a guest buys an item online or in-lobby, the stock count updates instantly across every channel. You can also allocate separate inventory pools for online and physical if you prefer dedicated stock for each.

Branded merchandise for hospitality — as unique as your business

From custom-scented candles and cut-and-sew robes to a fully stocked online gift shop — design, produce, store, and sell branded products that guests remember long after checkout.

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Everything hospitality brands need in one platform

Custom manufacturing, wholesale pricing, warehouse storage, property-level brand controls, online storefronts, and automated reorders.

Custom manufacturing

Develop proprietary products — custom scents, cut-and-sew apparel, private-label bath amenities — manufactured to your exact brand specifications.

Wholesale pricing

Consolidate orders across locations and unlock volume discounts. The more properties you supply, the lower your per-unit cost.

Storage & fulfillment

Finished merchandise is warehoused and ready to ship. Restock gift shops, fulfill online orders, or send guest gifts — all from one inventory pool.

Brand controls

Lock approved logos, Pantone values, and product templates at the corporate level. Each property orders only from the catalog published to it.

Storefronts

Launch a branded online store so guests can browse and buy merchandise from their room or after checkout — inventory syncs with your physical gift shop.